Frequently Asked Questions

Rooms and Amenities

  • Complimentary high-speed Wi-Fi is available in all rooms and throughout the hotel, keeping you seamlessly connected during your stay.

  • Every room is equipped with a personal safe, giving you peace of mind while you enjoy all that Barcelona and Nobu have to offer.

  • Each room comes with a hairdryer, so you can effortlessly get ready for your city adventures or elegant evenings at Nobu.

  • We offer laundry and express pressing services, including same-day options, so your garments are always ready when you need them.

  • Nobu Hotel Barcelona offers accessible rooms designed to accommodate guests with disabilities. These rooms feature wider doorways, grab bars, sensor-activated water taps, a roll-in shower with a seat, and lowered fixtures such as towel hangers and AC/light control panels.

  • Each of our rooms and suites is thoughtfully designed for comfort and style. Occupancy varies by category, with the Premium Two Doubles room accommodating up to two adults and two children.

  • We accept non-aggressive dogs up to 30 kg. There will be a cleaning charge of €50 per night per dog that will be added at check-out. We will provide special amenities and information about dog-friendly services in the room. Other pets are not allowed.

  • Nobu Hotel Barcelona offers connecting rooms upon request and subject to availability. For more information or to make a reservation, our team will be delighted to assist you. Please contact us at [email protected].

  • Nobu Hotel Barcelona is a non-smoking property. Guests wishing to smoke may do so in the designated area at the hotel’s main entrance.

  • Our Skyline Rooms offer premium views from the higher floors, where guests can admire the city’s impressive panorama. The City Rooms overlook the vibrant heart of the Sants neighborhood, immersing you in the authentic rhythm of Barcelona.

  • A wide range of amenities is available for your comfort, including a dental kit (toothbrush and toothpaste), vanity kit (cotton pads and cotton buds), body lotion, shaving kit, shower cap, comb, iron and ironing board, soap, tea, coffee, decaffeinated coffee, white and brown sugar, sweetener, coffee creamer, shoe shine, shoehorn, and sewing kit.

  • The Dress Service by Trent at Nobu Hotel Barcelona is an exclusive fashion rental experience that allows guests to order curated designer looks directly to their room in less than an hour. By simply scanning a QR code, you can choose pieces from emerging designers, enjoy them during your stay, and return them easily at the reception.

Dining and Food Services

  • We encourage you to reserve as far in advance as possible to ensure your spot and experience Nobu’s world-renowned cuisine at its best. Reservations can be made via our online link https://www.sevenrooms.com/reservations/nobubarcelona or by emailing [email protected].

  • Begin the day with breakfast served daily from 7:00 am to 10:30 am, and return in the evening for dinner from 7:00 pm to 11:00 pm, where you can savor Nobu’s world-renowned cuisine with the vibrant backdrop of Barcelona.

  • Guests can enjoy the Nobu dining experience in the privacy of their room. From the iconic Black Cod Miso to sushi and signature dishes, our 24-hour room service brings Nobu flavors to you with Barcelona as the backdrop.

  • Start your day with a luxurious breakfast buffet served on the 23rd floor, offering a wide variety and stunning views of Barcelona. Breakfast hours are from 7:00 am to 10:30 am.

  • Visit Kozara, our elegant lobby bar, perfect for relaxed gatherings, casual lunches, or networking. Enjoy a selection of delightful light bites. Kozara is open from Monday to Sunday from 07:00 a.m. to 11:00 p.m.

  • The dress code of Nobu restaurant is casual chic. We request that guests avoid tracksuits, sportswear, beachwear, and flip-flops.

  • At our Rooftop, we do not take reservations. Seating is offered on a first come, first served basis.

  • Join us on Nobu Hotel Barcelona’s Rooftop, which includes a pool, sun loungers a dining area, and a bar. Enjoy refreshments and tapas-style dishes while taking in the panoramic views.

  • Nobu Barcelona offers private dining on our 23rd floor. Perfect for intimate dinners, private cocktail gatherings, or special celebrations, this exclusive space creates unforgettable moments with Barcelona as your backdrop.

  • We offer exclusive Nobu Catering services for events. Our team creates bespoke menus that combine Nobu’s iconic Japanese-Peruvian flavors with Mediterranean influences, ensuring an elevated dining experience. Guests can choose from a variety of formats, including live gourmet stations, refined canapés, or elegant family-style dining. Each experience is crafted under the visionary guidance of world-renowned Chef Nobu Matsuhisa, with impeccable service tailored to your event.

Wellness

  • Maintain your fitness routine in our 24-hour fitness center, equipped with the latest Technogym equipment, available to all guests.

  • The hotel has a rooftop pool — the highest in Barcelona — with sun loungers, and stunning views of the city and sea. Guests can also enjoy the water circuit at Nobu Spa.

  • Unwind in our serene spa, which includes three treatment rooms, a sauna, a steam bath, and a water circuit. Open Monday to Friday from 12 pm to 8 pm, and Saturday to Sunday from 11 am to 7 pm. Spa access is available to guests aged 16 and above, with an additional fee, although it’s complimentary for those staying in our Nobu, Umi, or Sake suites.

Events and Meetings

  • Nobu Hotel Barcelona offer versatile spaces for celebrations and private gatherings. We’ll be delighted to assist you in creating a bespoke experience tailored to your needs. For inquiries, please contact us at [email protected]

  • Our hotel offers versatile private meeting rooms, complete with state-of-the-art screens and audiovisual equipment, tailored to meet the needs of any gathering. For more details, please inquire about our meetings and events services at [email protected].

  • Special rates are available for group bookings of 10 rooms or more. Please contact us directly for tailored information and assistance [email protected].

Children and Family

  • Little ones are welcome. Just make sure to add them to your reservation before arrival so everything is ready for your stay.

  • Families are always welcome at Nobu Hotel Barcelona. With spacious accommodations like our Premium Two Doubles, we make it easy for adults and little ones to enjoy the Nobu experience together.

  • Cribs are available free of charge for children under three years old.

Reservation and Guest Information

  • Check-in at Nobu Hotel Barcelona is from 3:00 pm, and check-out is at 12:00 pm.

  • To check in, each guest is required to present a valid government-issued photo ID (such as a passport or national ID), along with a credit or debit card used for the reservation or for incidentals.

    For a smooth arrival, we recommend having your reservation confirmation available as well.

  • Our cancellation policy is subject to the conditions of your booking.
    At Nobu Barcelona, some rates include Free Cancellation, giving you the freedom to book with confidence and adjust your plans if needed. Policies vary depending on the selected rate, and certain cancellations must be made 24–72 hours prior to arrival to avoid charges. For complete details, please refer to the terms and conditions of your reservation.

  • Modifications depend on the type of rate you booked. If you made your reservation through our website, please contact our Reservations Department directly at [email protected], and they will be happy to assist you.

  • You can book directly through our official website to secure the best available rate and exclusive offers. Alternatively, feel free to contact us at [email protected], and our team will be happy to assist you with your booking.

  • Once your reservation is completed, you will receive a confirmation email with all the booking details. If you do not receive this email, please contact us at [email protected], and we will be happy to assist you.

  • We are delighted to securely store your luggage at no additional cost on both your arrival and departure days.

  • Our Front Desk team is available 24 hours a day, ensuring assistance whenever you may need it during your stay.

  • Upon arrival, a hold of 150€ per night will be placed on your debit or credit card for incidental charges. This amount will be used to cover any consumption or services charged to the room, such as outlets, and will be released at the end of your stay.

  • You can explore our current offers and exclusive packages on the Offers section of our official website. For personalized assistance or to book a special rate, feel free to contact our Reservations Team at [email protected].
    We’ll be delighted to help you find the perfect Nobu experience.

Location, Transportation, and Parking

  • Nobu Hotel Barcelona offers private transportation services upon request. Our team will be delighted to assist you with tailored arrangements. For inquiries, please contact us at [email protected].

  • Nobu Hotel Barcelona is conveniently located just a 5-minute walk (approximately 400 meters) from Barcelona Sants train station, the city’s main railway hub. It offers easy access to national and international train connections, as well as direct links to the airport and public transportation throughout the city.

  • Nobu Hotel Barcelona is conveniently located just 10km (6.2 miles) from Barcelona El Prat International Airport. We offer private airport transfers for an additional charge, ensuring a smooth journey to or from the hotel. Alternatively, taxis, subway line and train services are available from the nearby Sants train station.

  • 24-hour underground parking is available at Nobu Hotel Barcelona for 26€ per day. No pre-reservation is required. Please note that our parking does not accommodate electric car chargers.

  • Located in the Sants neighborhood, Nobu Hotel Barcelona is just around 10-minute journey by car or public transport to the city’s main attractions. We are 3km from Las Ramblas, 4.3km from the Sagrada Familia, and 1.1km from the Fira de Barcelona Congress Center, with Sants station conveniently nearby for quick access to the city center.

Nobu Hotel Barcelona Offers