Offers Terms & Conditions

Explore the details behind our exclusive offers and thoughtfully curated benefits. Here, you’ll find the terms and conditions associated with our promotions, designed to provide clarity as you plan your stay at Nobu Hotel Los Cabos.

Nobu Hotel

  • Receive a guaranteed complimentary room upgrade upon arrival, subject to the next available room. Note: The room upgrade does not apply to the following room categories:

    Deluxe double room, Deluxe double swim-up room, Zen, Miyabi, and Sake two-bedroom suites, and Nobu Suite.

    Applies to new reservations only. Blackout dates might apply. Does not apply from Dec 26 to January 2nd, 2027. The promotion is not valid for Nobu Residences. We reserve the right to discontinue this offer at any time.

  • Transportation to and from the airport (SJD) to the hotel is included in a private Toyota van service for up to 10 guests. All passengers must travel on the same flight and arrive at the same time. Cancellations must be made at least 24 hours before the scheduled service. To arrange the transfer service, please email your flight and arrival details to [email protected] at least 48 hours before your arrival. Applies only to selected rates.

  • Unlimited Spa access includes all body treatments, facials, massages, and hydrotherapy per day for every adult when booking the following suites: Jr. suite ocean front, Zen suite, Sake suite, Miyabi suite, and Nobu Suite.

    **Important: All treatments redeemed using this benefit are subject to a mandatory 20% charge for taxes and a 15% service charge, which must be paid upon completion of the service. We recommend booking treatments at least 24 hours in advance. The unlimited spa access promotion is not valid for reservations made for travel from December 26 through January 2, 2027.

  • Enjoy a Nobu-style daily Continental breakfast for two at “The Restaurant”. Available to guests travelling in October 2026 and from May to September 2027. Does not apply from December 26 to January 2, 2027. Additional in-room guests may order à la carte. This offer does not apply at Nami Restaurant.

    This package features:

    • Coffee or tea
    • Bread
    • Juice
    • Fruit

    Applies only to selected rates.

  • $75 Spa Credit

    • Receive $75 USD in spa credit per adult, per day. The credit applies to 50-minute massages, facials, and body treatments. It does not apply to the beauty salon, hydrotherapy, or other unspecified services. The credit is not cumulative or transferable and must be used during your stay.

    Important: The spa credit cannot be used to pay taxes and service fees. All treatments redeemed using this benefit incur a mandatory 20% tax charge and a 15% service charge, both of which must be paid upon completion of the service. We recommend booking treatments at least 24 hours in advance. Please note that the spa credit promotion is not valid for reservations made between December 26 and January 2, 2027.

    $1,000 Spa Credit

    • The $1,000 spa credit is included with stays of 3 or more nights. The credit applies to 50-minute massages, facials, and body treatments. It does not apply to the beauty salon, hydrotherapy, or other unspecified services. The credit is not cumulative or transferable and must be used during your stay.

    Important: The spa credit cannot be used to pay taxes and service fees. All treatments redeemed using this benefit incur a mandatory 20% tax charge and a 15% service charge, both of which must be paid upon completion of the service. We recommend booking treatments at least 24 hours in advance. Please note that the spa credit promotion is not valid for reservations made between December 26 and January 2, 2027.

  • Early check-in before noon and late check-out until 4:00 PM are included; both are subject to availability upon arrival.

  • Apply for some pets. Please review our Pet Program policy here.

  • Cancellations must be made before 3:00 PM on the scheduled arrival date to avoid penalties and, when applicable, receive a deposit refund. We will charge no-shows and early departures for the full stay. You may modify reservations up to 7 days before arrival. Applies only to selected rates.

Nobu Residences

  • $100 Spa Credit

    • Receive $100 USD in spa credit per adult, per day. The credit applies to 50-minute massages, facials, and body treatments. It does not apply to the beauty salon, hydrotherapy, or other unspecified services. The credit is not cumulative or transferable and must be used during your stay.

    Important: The spa credit cannot be used to pay taxes and service fees. All treatments redeemed using this benefit incur a mandatory 20% tax charge and a 15% service charge, both of which must be paid upon completion of the service. We recommend booking treatments at least 24 hours in advance. Please note that the spa credit promotion is not valid for reservations made between December 26 and January 2, 2027.

  • Complimentary Spa access is included when booking 4 or more nights and covers all body treatments, facials, massages, and hydrotherapy. The offer provides unlimited daily access to all treatments for every adult. We highly recommend making Spa reservations at least 24 hours beforehand to ensure availability. Cancellations must be made at least 24 hours before the scheduled service to avoid charges. Any guests who fail to show up for their spa reservations will be charged an additional fee. Not valid for Spa boutique products. The 35% taxes and service fees are not included and must be paid at the end of the service or checkout. Unlimited spa access is not valid from December 26 to January 2, 2027.

  • Transportation to and from the airport (SJD) to the hotel is included in a private Toyota van service for up to 10 guests. All passengers must travel on the same flight and arrive at the same time. Cancellations must be made at least 24 hours before the scheduled service. To arrange the transfer service, please email your flight and arrival details to [email protected] at least 48 hours before your arrival. Applies only to selected rates.

  • The private chef experience must be booked at least 24 hours in advance. Private breakfasts with the chef are available at The Restaurant, Nami, or in the residence room.

    The daily breakfast credit ranges from 150 USD to 600 USD, based on the booked residence. This credit can be used at The Restaurant, Nami, and through room service. Please note that the credit is not cumulative.

    Only one private chef experience applies per stay. The breakfast credit cannot be used on the same day as the private chef experience.

    Available only when booking on the Nobu Hotel Los Cabos website.

  • Early check-in before noon and late check-out until 4:00 PM are included; both are subject to availability upon arrival.

  • Apply for some pets. Please review our Pet Program policy here.

Please note that the benefits and privileges outlined on this page may vary by promotion. Only the benefits explicitly listed within your selected offer are applicable to your reservation, subject to their respective terms and conditions. The inclusion of a benefit on this page does not guarantee its availability with every offer.